Privacy Policy

About Strides:

This website is owned, managed, and operated by Strides Pharma UK Limited (“Strides”). Strides is a limited liability company registered in England, with company registration number 02882063. Our registered office address is Unit 4, Metro Centre Dwight Road, Tolpits Lane, Watford WD18 9SS


Strides’ policy on Your personal data:

Strides and its affiliates respect the need for privacy of your personal data and take its security very seriously. Other than standard cookies, Strides does not collect any of your personal data at any time, unless you wish to provide them for correspondences with us for any product or service related queries. In such circumstances, we may use your personal data to in answering your queries as relevant to you.

While using this website, when you are asked to provide personal data, you may decline. But if you choose not to provide data that is necessary to for us to provide requested services, we may not be able to provide you those services or answer your queries effectively. If you provide or permit us to collect any personal data relating to another person, you are telling us that you have the authority to share that data and to permit us to use the data as described in this privacy policy.

What personal data does Strides collect?

For any general enquiry, we will collect your name and email details to process your query and respond back to you.

For any product related or pharmacovigilance related complaints or enquiries, we will collect your name, age, gender, correspondence addresses, email details, nature of complaint, details of complaint, medical conditions, diagnosis, medical history or any other information purely as required to analyse, evaluate and resolve the complaint.

How we use your personal data

We will always handle your personal data in accordance with the Privacy Policy that was in effect at the time of collection. We will post changes to our Privacy Policy on this page so that you are fully informed concerning the types of information we are gathering, how we use it and under what circumstances it may be disclosed.

We reserve the right to conduct additional processing to the extent permitted or required by law, or in support of any legal or criminal investigation

How long does Strides hold your personal data?

We only hold what data we need for the purpose for which we obtained it. We delete your data when we believe your purpose of sharing them have been achieved. In case you do not want us to continue to hold your data, you may directly write us in the email provided in this Privacy Policy and subject to as required by the applicable laws, we will delete your data from our records.

However, we reserve the right to retain data for such period as required under any applicable law.

Is the data secure?

We seek to use reasonable organizational, technical and administrative measures to protect your personal data. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.

Does Strides share personal data with others?

We will not share your information with any other party other than those specifically required to fulfil our services to you which you have requested. . Strides will not sell, share, or otherwise distribute your personal data to third parties outside the group companies of Strides. We will not share with third parties any data about you that is sensitive (e.g. medical information) in the absence of your prior and explicit consent. Your consent may always be revoked at a later date. If consent is revoked Strides may not be able to carry out certain requests made by you. Strides will, where practicable, inform third parties to whom your data have been transferred of your withdrawal of consent

Does Strides transfer data aboard?

Strides has affiliates and group companies in different countries, including Singapore, Australia, US and India some of which may require your personal data to effectively provide a response to your queries or complaints on Strides products or services. You agree that we may transfer your data to Strides’ group companies outside your country of domicile, including countries which may not require an adequate level of protection for your personal data compared with that provided in the UK or EU.


Cookies are a standard feature of websites that allow us to store small amounts of data on your computer about your visit to this website. Cookies help us learn which areas of this website are useful and which areas need improvement.

You may disable cookies by adjusting your browser settings. But please be aware that if cookies are disabled, your experience on this website may be diminished, and not all features of this website may operate as intended.

We may also use technologies similar to cookies, such as

  • Google Analytics. Google Analytics is a service provided by Google, Inc. (“Google”). We use Google Analytics to collect anonymized statistics in order to improve the Site.
  • Browser or Device Information. Certain information is collected by most browsers or automatically through your device, such as your IP address, operating system name and version, device manufacturer and model, language, Internet browser type and version you are using. We use this information to ensure that this website functions properly.

Data Protection Officer

For any queries regarding our privacy policy or usage of your personal data by us, please do contact our Data Protection Officer at

  • Our